We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://www.marquees.com (“Our Site”) or deals with our Company and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
In this Policy the following terms shall have the following meanings:
|means an account that may be required to access and/or use certain areas and features of Our Site;
|means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 13, below; and
|means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003, the UKGDPR 2021, and the UK Data Protection Act.
1.1 Information About Us
Our Site is owned and operated by Marquees.Com Ltd., (“Us”, “Our”, “The Seller”), a Company registered in England & Wales (“the Company”). Our Principal place of business is via our website.
1.2 Our Data Protection Officer is Steph Newport
2. What Does This Policy Cover?
3. What Is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR” and now in UK Law as “The UKGDPR 2021”) and the UK Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
b) The right to access the personal data we hold about you. This policy will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 14 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 14 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 14.
It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed as long as We have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens or Consumer Advice Bureau.
If you are located in the United Kingdom or European Union, you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
We would welcome the opportunity to resolve your concerns ourselves, so please contact us first, using the details in Part 14.
5. What Data Do You Collect and How?
|Type of Data Collected
|How We Collect the Data
|Identity Information including name, title or salutation, DOB, address.
|Via your emailing us, ordering or opening any account with us or uploading your information.
|Contact information including address, email address and phone number.
|Via your contacting us, ordering or opening any account with us.
|Submission of any documents, information or orders.
|Via the submission button on our website where indicated. This is simply a direct delivery to Our Website and not to or via any third-party.
|Profile information including interests, browsing history, preferences and login details.
|Via your use of our website and any analytics we may use.
|Technical information including IP address, browser type, browsing history.
|Via the cookies and/or analytics placed in our site. Some are temporary some are permanent.
6. How Do You Use My Personal Data?
6.1 Under current Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
|What We Do
|What Data We Use
|Our Lawful Basis
|Registering your orders via our Site.
|Personal details to identify you.
|To ensure that only valid and genuine users are registered and to prevent fraud or spam.
|Providing and managing your Orders
|Your preferences and order details.
|To ensure that our Website provides information to suit your needs and allow you to submit required information.
|Providing and managing your access to Site.
|Your personal details including email address.
|To provide our services to you and ensure your integrity when using our Site.
|Personalising and tailoring your experience on our Site.
|Managing your preferences and opt-in/out wishes.
|To make sure that you receive only information that is beneficial or of interest to you.
|Administering Our Site.
|Your submitted business or personal details.
|To provide our services and enhance your experience.
|Administering our business.
|All of the above.
|To ensure we are compliant with the appropriate regulations regarding record keeping, accounting and Privacy/ Data Management.
|Supplying you with information by email and Post that you have opted into (you may opt-out at any time by letting us know or managing your own preferences.
|All of the above.
|To ensure our services comply with our mission and also our obligations under law.
6.2 With your permission and/or where it is permitted by law, we may also use your personal data for our own marketing purposes, which may include contacting you by email, text message or post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam.
6.3 As we are based within the UK, we will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, The UKGDPR and other applicable Data Protection Regulations. You will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with any third-parties for marketing purposes and you will also be able to opt-out at any time.
6.4 In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This is where we are obliged to release your data to appropriate government or police bodies, for the purposes of crime prevention and fraud detection. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
7. How Long Will You Keep My Personal Data?
7.1 We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
|Type of Data
|How Long We Keep It
|For a period of up to 7 (seven) years.
|For a period of up to 7 (seven) years.
|Business information including any purchases or transactions with the Website or Company
|For a period of up to 7 (seven) years.
|For a period of 7 (seven) years.
|Profile or account information
|For a period up to 7 (seven) years.
|For a period of up to 7 (seven) years.
8. How and Where Do You Store or Transfer My Personal Data?
We will usually only Host or store your personal data within the UK. This means that it will be fully protected under the UK’s Data Protection Legislation.
8.1 We occasionally may have to store or transfer some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This is only according to strict controls and protections being in place, to comply with the GDPR. This also means that your personal data will be fully protected under UK Data Protection Legislation, (UKGDPR) and/or to equivalent standards by law.
8.2 Our Website ensures that personal data is protected by requiring any companies within our group to follow the same rules with respect to personal data usage. These are known as “binding corporate rules”.
8.3 The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
9. Do You Share My Personal Data?
9.1 We will not share any of your personal data with any third-parties for any purposes, subject to the following exceptions;
9.2 For the purposes of arranging to contact you with view to arranging appointments or installations or surveys. We may pass your details to the allocated and authorised installation team, or to our nominated legal representative or credit control representative.
9.4 In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, such as a court order, or the instructions of a government authority.
10. How Can I Control My Personal Data?
10.1 In addition to your rights under the Data Protection Legislation, set out earlier, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details and by managing your Account.
10.2 If you are in the UK, you may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications from Us that you have consented to receiving.
11. Can I Withhold Information?
11.1 You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
12. How Can I Access My Personal Data?
12.1 If you want to know what personal data we hold about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. There is no fee for this disclosure request.
12.2 All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 14. To make this as easy as possible for you, a Subject Access Request Form is available for you to use upon request. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
12.3 There is not normally any charge for a subject access request. However, if your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee of £30.00 may be charged to cover our administrative costs.
12.4 We will respond to your subject access request within 14 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
13.2 All Cookies used by and on Our Site are used in accordance with current Cookie Law. Before Cookies are placed on your computer or device, you will be shown a Consent Pop-Up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. Through your phone’s settings, You will be have opportunity to choose.
13.3 Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
13.4 Our Site uses analytics services provided by companies such as Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through it.
13.6 In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
13.7 You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
13.8 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
14. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of “The Controller of Data”):
Email address: firstname.lastname@example.org
15. Changes to this Privacy, Data & Cookies Policy.
15.1 We may change this Policy & Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
15.2 Any changes will be immediately posted on Our Website and you will be deemed to have accepted the terms of the new policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up to date. This Policy Statement was last updated 1st May 2022.
Your consent applies to the following domains: www.marquees.com
What types of cookies do we use ?
The cookies used on our website are grouped into the following categories.
The below list details the cookies used in our website.
|This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
|This cookies is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Analytics".
|The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
|The cookie is set by CloudFare. The cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.
|This cookie is used for load balancing purposes to decide which server to send the visitor.
|This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
|This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Non Necessary".
|This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the users' browser supports cookies.
|The cookie is set by Google Analytics and is deleted when the user closes the browser. The cookie is not used by ga.js. The cookie is used to enable interoperability with urchin.js which is an older version of Google analytics and used in conjunction with the __utmb cookie to determine new sessions/visits.
|This cookie is set by Google analytics and is used to store the traffic source or campaign through which the visitor reached your site.
|The cookie is set by Google Analytics and is used to throttle request rate.
|This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.
|This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
|This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.
|Google uses this cookie to distinguish users.
|This cookie is used to a profile based on user's interest and display personalized ads to the users.
|This cookie is set by Pinterest and enables to share the content of the page via Pinterest.
|This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
|Used by Google Ads to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites, this includes display ads.
|The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
|This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Marketing".
|This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
How can I control the cookie preferences ?
You can manage your cookies preferences by clicking on the “Settings” button and enabling or disabling the cookie categories on the popup according to your preferences.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.